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Client Satisfaction Survey

Client Experience Survey

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Project Name(Required)

How likely are you to recommend LuxView to a friend or colleague?

Timeliness

Please rate each statement based on your experience with our team. Use the scale below to indicate how much you agree or disagree with each statement.

The project was completed within the expected timeframe.

Deadlines were communicated clearly and met consistently.

Any scheduling delays were communicated in a timely and transparent manner.

Communication

Please rate each statement based on your experience with our team. Use the scale below to indicate how much you agree or disagree with each statement.

The LuxView team communicated clearly and effectively throughout the project.

I felt informed about the project's progress at all times.

Questions or concerns were addressed promptly and professionally.

Shop Drawings and Walk

Please rate each statement based on your experience with our team. Use the scale below to indicate how much you agree or disagree with each statement.

The shop drawings provided were accurate and easy to understand.

I was given adequate opportunity to review and provide input on the drawings.

The project walk-through was thorough and addressed all key aspects of the work.

Resources

Please rate each statement based on your experience with our team. Use the scale below to indicate how much you agree or disagree with each statement.

I had access to the appropriate LuxView resources to make the project succesful.

The project team had the necessary resources to complete the job efficiently.

The personnel assigned to the project were knowledgeable and professional.

How could LuxView's project workflow be improved?